Shipping & Delivery

1. Fulfillment Overview

At COSMELIA, we curate quality beauty tools and personal self-care accessories for customers across the United States. All orders placed through our storefront are fulfilled directly through our trusted supplier network coordinated via the FatherShops commerce platform.

2. Processing & Handling Times

Once your payment is authorized, orders enter our automated fulfillment workflow:

• Order Processing Time: 1 to 3 business days (excluding weekends and statutory holidays).
• During peak holiday shopping periods or promotional events, processing may take up to 4 business days.
• You will receive an order confirmation email immediately upon purchase, followed by a dispatch confirmation containing your tracking number once your package has shipped.

3. Estimated Delivery Times

We partner with established international and domestic postal carriers (including USPS, ePacket, DHL eCommerce, and regional carriers) to deliver orders safely to your doorstep:

Please note: Delivery timelines are estimates based on standard transit conditions and may be influenced by weather events, carrier route congestion, or customs inspection delays.

4. Order Tracking

Every order includes end-to-end postal tracking. As soon as your items are scanned by the carrier, tracking information will be emailed to you. You can also monitor your package anytime by entering your Order ID and email address on our Order Tracking page.

Please allow 48 to 72 hours after dispatch for tracking events to update in the carrier’s tracking portal.

5. Shipping Charges

Shipping fees (if applicable) are calculated during checkout based on your delivery destination and package weight. Any applicable delivery charges are clearly displayed before you confirm your payment.

6. Split Shipments

If your order includes multiple items sourced from different supplier facilities within our network, your products may arrive in separate packages with distinct tracking numbers. There are no additional shipping charges for split packages.

7. Address Accuracy & Modifications

Please carefully review your shipping address before finalizing your order. Because orders are transmitted automatically to supplier fulfillment centers, address modifications can only be accommodated within 2 hours of placement.

COSMELIA is not responsible for delayed, undelivered, or misdelivered packages resulting from inaccurate address details provided at checkout.

8. Damaged or Lost Packages

If your tracking indicates that your package was delivered but you cannot locate it, please check with household members and neighbors, and inspect surrounding building entrances. If your package is confirmed lost in transit or arrives with visible shipping damage, contact radadiyameet366@gmail.com within 5 business days of the delivery scan so we can investigate with the carrier and assist with a replacement or resolution.

9. Questions & Support

For any questions regarding shipping, delivery timelines, or tracking status, please reach out to our team: